Choosing a Contact Centre Service for your Business
Any business operating a contact centre will know how important it can be to business operations, profitability and customer service. Like any other technology-based market, the business contact centre has and will continue to undergo radial change to take advantage of the latest technological breakthroughs as well as changes in the way people work.
Our portfolio has been handpicked to offer you the most advanced contact centre features, including skills-based routing, wallboards and real time data.
Not only do we sell and support contact centre solutions at BDM Voice, but we also run contact centres for some of Europe’s leading automotive businesses through our sister company (BDM Talk) and we have developed our own in-house contact centre solution (CC Pro). When we say we are contact centre specialists, we mean it.
Contact Centre Pro (CC Pro)
Contact Centre Pro (CC Pro) is a contact centre solution that has been specifically designed by BDM Voice to enable all customer contact centre teams to respond to all your customer contact opportunities via one central portal.
Horizon Contact Centre
Horizon Contact Centre is a cloud-based platform built for customer engagement. Handle all customer contact whether that be voice, email or web chat through one integrated system providing a fast and efficient response to all your customer contact opportunities.
storm® CONTACT™
storm® CONTACT™ is a cloud-based omnichannel contact centre solution that is a world-class. Delivering custom integration for a seamless transition and scalability to meet any demand.
